My Commitment to Inclusivity
At Maria Conte Programs, I warmly welcome students and families of all ages, backgrounds, cultures, abilities, and marital statuses. I am dedicated to fostering a respectful, inclusive, and supportive learning environment where every individual feels valued and empowered to reach their full potential. Discrimination of any kind—whether based on race, ethnicity, gender, age, religion, nationality, disability, marital status, or any other characteristic—is strictly prohibited. I firmly believe that diversity enriches our community and enhances the learning experience for everyone. My goal is to ensure that all participants feel safe, respected, and encouraged throughout their educational journey. Thank you for entrusting me with your learning and growth.
Gift Certificate Policy
Paper gift certificates purchased in person are valid for one year from the date of purchase. The amount may be applied to any course or program offered by Maria Conte. Gift certificates are not redeemable for cash and cannot be transferred to another person. Lost or stolen certificates cannot be replaced. To redeem a gift certificate, it must be presented at the time of enrollment. Please note that paper gift certificates cannot be used for online classes.
Inclement Weather Policy
In the event of inclement weather, all individual and group in-person classes will be canceled. Students and parents of enrolled children will be notified by Maria Conte via the email address provided at registration. A make-up class will be offered at a later date.
Refund and Withdrawal Policy
All programs must be prepaid in full. If you withdraw from a course or program at least five (5) business days before the start date, the amount paid may be transferred toward a course or event offered in the next term. The transfer must be used within the next term and cannot be carried over further. Requests for a full refund will incur a $25.00 processing fee.
All requests for withdrawal, transfer, or refund must be made in writing. If the cost of the program or event is $50 or less, no refund will be issued for withdrawal. All course deposits, including those for private lessons, are non-refundable. Once a program or event has started, no refunds or transfers will be granted under any circumstances.
Note:
As of November 26, 2022, PayPal has discontinued the Refunded Returns service.
🔒 Recording Policy
For the privacy and comfort of all participants,
recording of any kind—audio, video, or screen capture—is strictly prohibited
during all online lessons, meetings, or conferences. No exceptions will be made.
Thank you for respecting this policy.
